play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 5659302831
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to complete the login process. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. After verifying your connection, click on "send OTP" and wait for the time limit to see if the OTP is received. If it's not received, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app to ensure you have the newest update. Once installed, you can log in and play without any problems.
Q1: What is the minimum withdrawal amount in the play exchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming activities, excluding any bonus amounts. The collected bonus funds are not eligible for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a quick process that typically takes 30 minutes to 3 hours to complete. However, occasional payment delays may occur, extending the wait time to up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It's intended for gaming use, not personal withdrawal. You can withdraw the winnings earned from playing games with the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Customer satisfaction is our top priority, and our dedicated support team is available 24 hours a day, 7 days a week to assist with any questions or concerns. By joining play exchange today, you can take advantage of our generous welcome bonuses, regular promotions, and loyalty programs designed to enhance your gaming experience. Your adventure at play exchange begins now, where every spin and every win brings you closer to winning big!
At play exchange, we pride ourselves on providing a comprehensive gaming library and secure payment options, but that's not all. Our dedicated customer support team is available 24/7, 365 days a year to address any questions or issues you may encounter. Whether you're experiencing technical difficulties or need help with game rules, our support team is always ready to assist you. But that's not all. As a valued member of our community, you'll have access to exclusive bonuses, loyalty rewards, and personalized promotions that will enhance your gaming experience. From limited-time offers to special perks, we're committed to making your time with us as enjoyable and rewarding as possible. By joining play exchange today, you'll embark on an exciting adventure filled with endless entertainment and potentially life-changing wins. Our platform is designed to provide a seamless and enjoyable gaming experience, with a wide range of games to choose from and a user-friendly interface that makes it easy to navigate. So why wait? Sign up now and discover a world of excitement and opportunity. With play exchange, the possibilities are endless, and we can't wait to welcome you to our community of gamers.